It is our aim to ensure that all our customers are fully satisfied with the quality of CV that they receive from us. If for any reason you are dissatisfied with your CV and in the event that we are unable to resolve the matter, we will offer you a full refund of your payment.
CV Writing Process
Telephone Consultation: Our service starts with a comprehensive telephone consultation to review your experience and career objectives. If you are applying for a specific position we also ask that you send a job description to us for our review.
CV Preparation: It takes 3-5 working days to prepare your CV and email it back to you for your review (faster turnaround times are available by request). We only use accredited CV Writers with specific industry experience to ensure that your CV remains technically accurate and relevant to the positions you wish to apply to.
Unlimited Change Requests: Once you have received your CV we allow unlimited change requests to ensure that you are 100% happy with your completed CV. We guarantee your satisfaction and will continue to make any necessary amendments to your CV to ensure that it meets your satisfaction.
Completed CV: Your final CV is formatted and sent to you as a Word document and PDF document. We recommend sending your PDF CV to employers only as recruiters often prefer to amend CVs to match the requirements of their candidates.
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